Overview
This document explains how long UniAsset retains your data and what happens to deleted information.
Active Data Retention
While Your Account is Active
All your data is retained indefinitely while your account is active:
- Asset records and history
- Documents and images
- Maintenance logs
- User information
- Settings and preferences
There's no automatic data expiration for active accounts.
Data History
UniAsset maintains complete history:
- Asset changes - Full audit trail of modifications
- Maintenance history - All logged maintenance activities
- User actions - Who made changes and when
Deleted Data Retention
Deleted Records
When you delete individual items:
| Item Type | Retention |
|---|---|
| Archived assets | Kept until manually deleted |
| Deleted assets | Permanently removed immediately |
| Deleted documents | Permanently removed immediately |
| Deleted images | Permanently removed immediately |
Account/Organization Deletion
When you request account or organization deletion:
| Period | Status |
|---|---|
| Days 0-30 | Grace period - data retained, deletion can be cancelled |
| After Day 30 | Permanent deletion from all systems |
Backup Retention
We maintain system backups for disaster recovery:
- Daily backups - Last 7 days
- Weekly backups - Last 4 weeks
- Purpose - System recovery only
Backups are encrypted and access-controlled.
Storage and Security
Where Data is Stored
- Cloud infrastructure with redundancy
- Encrypted at rest
- Encrypted in transit
- Regular security audits
Access Controls
- Multi-tenant isolation
- Role-based access within organizations
- No cross-organization data access
Your Rights
Data Access
You can:
- View all your data at any time
- Export complete datasets
- Request data summaries
Data Deletion
You can:
- Delete individual records immediately
- Request account deletion (30-day process)
- Request organization deletion (30-day process)
Data Portability
You can:
- Export all data in CSV format
- Download documents and images
- Take your data with you
Compliance
Our retention practices comply with:
- GDPR requirements
- Data protection standards
- Industry best practices
Questions?
For questions about data retention:
- Contact support@uniasset.com
- Review our Privacy Policy
- Request information about your specific data
Need Help?
If you have questions not covered in this article, our support team is here to help.
Contact Support