Terms of Service

3.1 Free Plan

The Free plan provides limited access to core features. Free plan limitations include:

• Maximum number of assets, users, and storage
• Limited feature access (as specified on our pricing page)
• Community support only

Free plan is offered at our discretion and may be modified or discontinued with 90 days notice.

3.2 Paid Plans

Paid subscription plans offer increased limits and additional features. By subscribing to a paid plan:

• You agree to pay all applicable fees as described on our pricing page
• Fees are billed in advance on a monthly or annual basis
• Subscriptions automatically renew unless cancelled
• You authorize us to charge your payment method for recurring fees

3.3 Plan Changes

You may upgrade your plan at any time, with prorated charges. Downgrades take effect at the next billing cycle. If you exceed your plan limits, you must upgrade or reduce usage within 30 days.

4.1 Account Security

You are responsible for:

• Maintaining the confidentiality of account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use
• Managing user access within your organization
• Ensuring users understand and comply with these Terms

4.2 Acceptable Use

You agree NOT to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service or servers
• Upload malicious code, viruses, or harmful content
• Use automated tools to access the Service without permission
• Resell or redistribute the Service without authorization
• Store or transmit content that violates third-party rights
• Use the Service to compete with or replicate our offerings

4.3 Data Accuracy

You are responsible for the accuracy and completeness of data you enter into the Service. We provide tools for data management but do not verify the accuracy of your asset data.

5.1 Your Data

You retain all ownership rights to your data. "Your Data" includes all asset information, documents, images, and other content you upload or create using the Service.

You grant us a limited license to host, store, process, and display Your Data solely to provide the Service. This license ends when you delete Your Data or terminate your account.

5.2 Data Export

You may export Your Data at any time using our export features. We provide data in standard formats (CSV, JSON) to ensure portability. Upon account termination, you have 30 days to export Your Data before it is deleted.

5.3 Our Intellectual Property

The Service, including its design, features, code, and documentation, is our proprietary property protected by intellectual property laws. These Terms grant you no rights to our intellectual property except the limited right to use the Service.

5.4 Aggregated Data

We may collect and use anonymized, aggregated data that does not identify you or your organization for analytics, benchmarking, and Service improvement. This data cannot be traced back to you.

6.1 Availability Target

We strive to maintain 99.9% service availability. However, we do not guarantee uninterrupted access. The Service may be unavailable due to:

• Scheduled maintenance (with advance notice when possible)
• Emergency maintenance or security updates
• Factors beyond our reasonable control

6.2 Support

Support levels vary by plan. Paid plans include email support with response time targets. Enterprise plans may include priority support and dedicated account management. Support does not include training, customization, or data entry services.

6.3 Modifications

We may modify the Service at any time to improve functionality, security, or compliance. Material changes that negatively affect core features will be communicated with at least 30 days notice.

7.1 Termination by You

You may cancel your account at any time through account settings or by contacting us. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial periods, except as required by law.

7.2 Termination by Us

We may suspend or terminate your account:

• Immediately for violation of these Terms
• Immediately for non-payment after notice period
• With 30 days notice for any other reason

7.3 Effect of Termination

Upon termination:

• Your right to access the Service ends immediately
• You have 30 days to export Your Data
• After 30 days, Your Data will be deleted
• You remain liable for any outstanding fees

10.1 Governing Law

These Terms shall be governed by applicable law, without regard to conflict of law principles. Any disputes shall be resolved in the courts of competent jurisdiction.

10.2 Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the Service with at least 30 days notice. Your continued use after changes take effect constitutes acceptance of the new Terms.

10.3 Entire Agreement

These Terms, together with our Privacy Policy and any order forms, constitute the entire agreement between you and us regarding the Service.

10.4 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

10.5 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.