Home/Knowledge Base/FAQs/How to Send Feedback About UniAsset
Back to FAQs

How to Send Feedback About UniAsset

2 minBeginnerLast updated: January 2, 2026

How to send feedback about UniAsset

Who can send it

Any signed-in user, at any time.

There are no eligibility rules, no cooldown, and no role gate. Viewers can send feedback exactly like Owners.

Steps

  1. Open the feedback dialog from anywhere in the product.
  2. Choose the type of feedback and the module it relates to.
  3. Write your message.
  4. Optionally attach a screenshot.
  5. Send.

What is captured automatically

So you do not have to describe your setup:

  • The page you were on
  • Your browser and operating system
  • The app version
  • Your screen size

Your role and your organization's plan at the time of submission are also recorded, so the report stays accurate even if either changes later.

Writing feedback that gets acted on

Say what you expected and what happened instead. "The export button did nothing" is less useful than "I expected the filtered list to export, but the file contained all assets."

Attach the screenshot. It usually removes a round of questions.

One thing per submission. Three issues in one message is one message that is hard to triage.

Include the error reference code if a page showed one.

Feedback is not support

If you are stuck and need an answer, that is a support request — see How do I get support?.

Use feedback for bugs, suggestions, and comments on how something works.

Review prompts

Separately, you may occasionally see a prompt asking you to review UniAsset. It appears on a cooldown and dismissals are tracked, so declining does not lead to it reappearing constantly.

Related articles

Need Help?

If you have questions not covered in this article, our support team is here to help.

Contact Support