Features / Integrations & Ecosystem
Your assets.
Your tools.
Finally connected.
UniAsset connects to the platforms your teams already use — from service desks and collaboration tools to accounting software, IoT devices, and machinery. One asset record. Everything in sync.
Connects with the platforms your team already runs on
Integration categories
Every part of your operation, unified
Six categories of integration, built on UniAsset's signed webhook system and authenticated REST API. Available exclusively on the Enterprise plan.
Communication
Push asset alerts, maintenance reminders, and incident notifications to the channels your teams already watch. Configurable routing by severity and department.
ITSM & Service Desks
Auto-create tickets from asset incidents with a full asset snapshot in the description. Bidirectional sync resolves UniAsset incidents when the ticket closes.
Cloud Storage
Browse and attach documents from Google Drive or SharePoint directly to asset records. No copying — live links so changes are always current.
Finance & Accounting
Push asset acquisition costs, maintenance expenses, and monthly depreciation figures directly to your accounting platform. End of double-entry.
IoT & Connected Machinery
Your equipment signals when it needs attention. Runtime hours, temperature breaches, location changes, and vibration anomalies — all routed into UniAsset as structured maintenance and incident records.
Workflow Automation
Connect UniAsset to 6,000+ applications through no-code automation platforms. Build flows without writing a single line of code.
Get It Together
Connect your most critical workflows. A combination of integrations live for customers today and ones we see potential in.
Slack
Communication
Send alerts, maintenance reminders, and incident notifications directly to channels.
Microsoft Teams
Communication
Keep operations teams informed without leaving Teams.
Twilio
Communication
SMS alerts for critical maintenance events and document expiries.
Zapier
Automation
Connect UniAsset to 6,000+ apps. No code required.
Power Automate
Automation
Automate workflows across your Microsoft stack.
FreshService
ITSM
Raise tickets from UniAsset incidents. Close them when the asset is back in service.
FreshDesk
ITSM
Link support tickets to asset records for full context.
Jira
ITSM
Bidirectional sync — Jira tickets and UniAsset incidents stay in lockstep.
ServiceNow
ITSM
Enterprise-grade incident and change management, connected to your asset record.
Google Drive
Cloud Storage
Link asset documentation to Drive files your team already maintains.
SharePoint
Cloud Storage
Connect asset records to SharePoint document libraries.
QuickBooks
Finance
Sync depreciation schedules, maintenance costs, and disposals to your books.
Xero
Finance
Automatic accounting entries for every asset lifecycle event.
AWS IoT Core
IoT & Machinery
Runtime hours, sensor thresholds, and anomalies become structured maintenance records.
Azure IoT Hub
IoT & Machinery
Microsoft-stack IoT signals, translated into UniAsset records automatically.
How it works
Signal in. Record created. Zero manual entry.
UniAsset doesn't replace your existing tools — it becomes the operational record system they all write into. The integration layer translates structured signals from any source into permanent asset records.
Your IoT sensor, ITSM tool, or team member triggers an event in their native platform.
An integration layer (native connector, webhook, or automation flow) normalises the payload.
A maintenance record, incident, assignment, or location update is created with full audit trail.
What UniAsset accepts from connected systems
Log a service event against any asset — triggered by IoT thresholds, ITSM ticket resolution, or automation flows.
Triggered by IoT sensors or external toolsCreate new asset records from procurement systems, ERPs, or IoT device registration flows.
From ERPs, procurement, or IoT registrationPush real-time location from GPS trackers, fleet systems, or RFID readers into UniAsset's position history.
From GPS trackers, fleet systems, RFIDUpdate which person or department an asset is assigned to — from HR systems, facilities tools, or manual ITSM flows.
From HR systems, facilities tools, or ITSMUniAsset pushes to your systems when conditions occur — overdue maintenance, expiring documents, new incidents.
When a ticket resolves in FreshService or Jira, the linked UniAsset incident status updates automatically.
FreshService · Jira · ServiceNowIoT & machinery
Your equipment tells you when it needs attention
Connect physical machinery, vehicles, and industrial equipment to UniAsset. Sensor signals become structured maintenance records — automatically, before failures occur.
Runtime hours & service intervals
The most valuable IoT signal for asset management. Calendar-based PM rules are often wrong — runtime-based PM is almost always more accurate. When cumulative hours or cycles cross a configured threshold, UniAsset automatically logs a maintenance record and fires a PM alert.
- Generators: service logged automatically every 500 engine hours
- HVAC equipment: filter replacement tied to actual operating hours, not calendar months
- CNC machines, compressors, pumps: service interval based on production cycles
- Forklifts and vehicles: oil change triggered by mileage or engine hours from fleet telemetry
Maintenance Record
Auto-createdOpen by design
Don't see your tool? We'll build it together.
UniAsset's integration catalog is growing. Our secure REST API and signed webhook system means any platform can connect — and we're actively adding native connectors based on customer demand. If your stack isn't listed, reach out.
What the integration layer supports — Enterprise plan
Per-permission API keys with instant revocation. Each connected system gets only the access it needs.
HMAC-signed outbound event payloads. Verify authenticity on your end with the per-webhook secret.
Every integration action is logged with source, status, and timestamp — visible to administrators.
Failed webhook deliveries retry automatically on a progressive backoff schedule.
Full integration documentation, setup guides, and sample bridge templates shared with Enterprise customers.
Enterprise customers can request priority development of connectors not yet in the catalog.
Questions
Frequently Asked Questions
Enterprise plan
Ready to connect your entire operation?
All integrations are available exclusively on the UniAsset Enterprise plan. Unlimited assets, unlimited users, signed webhooks, full API access, and priority support.
Enterprise pricing is tailored to your organisation · No long-term contract required