Who owns the data in UniAsset?
Your organization does.
Your organization is the data controller. UniAsset is the data processor — it processes your data on your instructions.
What that means in practice
You can take it with you. Assets, reports, and the Fixed Asset Register export to CSV, Excel, and PDF at any time, on any plan.
You can delete it. Deleting your organization permanently erases it — after which no customer file remains. There is a 30-day recoverable grace period, or immediate anonymization.
A downgrade never destroys it. A plan change writes the plan and nothing else. No custom fields deleted, no API keys revoked, no webhooks deactivated, no assets or history touched.
An expired subscription never locks you out of it. Creating new records is blocked; all existing data stays fully readable.
Isolation
Every organization's data is isolated. Queries always filter by an organization identifier resolved on the server, never taken from the browser or an API request body, and every file is stored under a per-organization prefix.
There is no route by which one organization can reach another's data, including through the API.
AI and your data
The AI Command Bar answers questions about your own records. The model plans the question and narrates the answer, but every figure on screen came out of your database — nothing is generated or estimated.
What UniAsset holds
- Your asset, maintenance, and financial records
- User names and email addresses
- Person records — name, phone, employee ID, designation
- Login logs with IP address and a coarse derived location
- Whatever your team puts in free-text fields
Getting your data out
Assets: filter and export from the asset list. Custom fields included.
Reports: export from Dashboard → Reports.
Fixed Asset Register: the snapshot export, which can include disposed assets.
Important An export is a point-in-time extract, not a restore path. There is no route to re-upload one and reconstruct an erased organization.
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