Overview
Each UniAsset plan includes a specific number of user seats. This guide explains user limits and how to manage your team within your plan.
User Limits by Plan
| Plan | User Limit |
|---|---|
| Free | 3 users |
| Starter | 5 users |
| Growth | 15 users |
| Enterprise | Unlimited |
What Counts as a User?
Every person with login access counts as one user, regardless of:
- Their role (Owner, Admin, Manager, Employee, Viewer)
- How often they log in
- What permissions they have
Available Roles
All plans include all five user roles:
| Role | Description |
|---|---|
| Owner | Full access, can delete organization |
| Admin | Manage assets, categories, settings |
| Manager | Create and manage assets |
| Employee | View and update assigned assets |
| Viewer | Read-only access |
What Happens at the Limit?
When you reach your user limit:
- You'll see a notification
- You cannot invite new users
- Existing users retain full access
- Users can still log in and work normally
How to Free Up User Slots
Remove Inactive Users
- Go to Settings → Users
- Identify users who no longer need access
- Click Remove next to inactive users
Review User Roles
Consider if everyone needs login access:
- Could some users share a login?
- Do all users need individual accounts?
- Are there former employees still listed?
Upgrading for More Users
Need more user capacity?
- Go to Settings → Billing
- Select a higher plan
- Complete the upgrade
- Invite additional users immediately
Frequently Asked Questions
Can I add more users without upgrading?
No, you must upgrade to a higher plan for more users.
Do pending invites count toward the limit?
No, only active users count. Pending invitations don't use a slot until accepted.
What if a user leaves my organization?
Remove them from UniAsset to free up the slot for someone new.
Can I temporarily exceed the limit?
No, the limit is enforced immediately. You cannot invite users beyond your plan's limit.
Need Help?
If you have questions not covered in this article, our support team is here to help.
Contact Support