How to track user activity and asset history
UniAsset keeps several separate trails. Knowing which one answers your question saves a lot of looking.
Requirements
- Available on: All plans
- Roles: varies by trail — see below
Which trail answers which question
| Question | Where to look |
|---|---|
| What happened to this asset, and who did it? | The asset's timeline |
| What does this person hold, and what have they done? | Dashboard → People, open the person |
| Who signed in, from where? | Settings → Profile for your own history |
| What did this API key do? | Settings → Integrations → Activity |
| What happened to this subscription financially? | Settings → Billing → Overview |
| Which escalation levels fired on this work order? | The work order |
| What did this asset look like when the incident happened? | The incident snapshot |
The asset timeline
Open any asset to see its complete history — every change, assignment, document, service, scan, movement, and signal, in order, with who did it and when.
This is the main answer to "who changed this?". See Viewing asset history.
Person activity
Dashboard → People, then open a person. You get their assignment history and activity view — what they hold, what they have held, and what they have done.
This is what you want before an exit interview or when reconciling an audit.
Login history
Settings → Profile shows your own recent sign-ins with date, IP address, and approximate location.
Integration activity
(Odyssey and above, Owner only)
Settings → Integrations → Activity records every API request against your keys: endpoint, key, IP, status code, timestamp, and a sanitised body. Failed requests are logged as faithfully as successful ones.
History cannot be edited
Asset timeline entries are never updated and never deleted. Neither are billing events, escalation logs, or incident snapshots.
Correcting a mistake means writing a new record that supersedes the old one, not editing the original. That is what makes the history usable as evidence in an audit — a record that could be quietly rewritten is worth very little when someone asks what actually happened.
Common mistakes
Looking for a single "activity log" page. There isn't one, deliberately. Each trail answers a different question and has different access rules.
Expecting to delete an embarrassing entry. You cannot. Add a correcting record instead.
Assuming a deactivated user's history disappears. It does not — deactivation preserves attribution.
Troubleshooting
I can't see an asset's history. You need at least read access to the asset. Viewers can read assets.
I can't see integration activity. It needs Odyssey or above, and Owner.
A timeline entry has no user against it. Some events are generated by the system — an automatically raised preventive work order, for example.
I need someone else's login history. Your own is at Settings → Profile. Contact support if you need more for a security investigation.
I want an export of everything for an audit. Assets, reports, and the Fixed Asset Register export to CSV, Excel, and PDF. See How to export your data.
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