How to withdraw consumables
Withdrawing reduces the quantity you hold when supplies are used or taken.
When to use this
Withdraw when consumables leave the store — fitted during maintenance, handed to someone, or written off as damaged or expired.
Requirements
- Available on: Nova, Orbit, Odyssey, Cosmos
- Roles: Owner, Admin, Manager
Steps
- Go to Dashboard → Consumables and open the item.
- Click Withdraw.
- Enter:
| Field | Required | Notes |
|---|---|---|
| Amount to Withdraw | Yes | How many units are being taken |
| Reason | Yes | What they were used for — "Used for maintenance on Asset #123" |
- Confirm.
What happens next
- The quantity drops by the amount withdrawn.
- The withdrawal is recorded on the consumable's timeline.
- If the new quantity is at or below the minimum threshold, a low-stock alert is raised.
Linking usage to maintenance
Consumables used during maintenance are worth cross-referencing.
When you fit a part during a work order, log it as a material on the work order — that is what gets it costed and carried into the asset's total cost of ownership. Then withdraw the consumable so your supply levels stay accurate, naming the asset or work order in the reason.
The two records answer different questions: the work order material says what the repair cost, the withdrawal says what left the store.
See Assigning work orders for logging materials.
Common mistakes
Writing "used" as the reason. Say what for. A reason that does not identify the job is not worth the keystroke.
Withdrawing at the end of the month from memory. Levels are wrong all month and the reasons are guesses.
Forgetting to withdraw after fitting a part. The system then thinks you have stock you do not, and the reorder never happens.
Using withdrawal to correct a miscount. Withdrawal means the supplies were used. If the count was simply wrong, correct the quantity by restocking or withdrawing with a reason that says so plainly — and consider whether the item belongs in Asset Stock, which keeps adjustments separate from real usage.
Troubleshooting
The Withdraw button isn't there. Withdrawing needs Manager or above. Employees and Viewers cannot.
I can't withdraw more than the quantity held. You cannot take out more than the record says you have. If the physical count is higher, restock the difference with a reason first.
I can't save without a reason. The reason is required.
The withdrawal isn't showing. Reload the item — the timeline shows movements newest first.
I need a full audit trail with running balances. Consumables track supply levels. For a complete ledger where every balance is explainable, use Asset Stock.
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