Maintenance
Service records, work orders, preventive maintenance, and incidents.
How to Record a Service Record in UniAsset
Log maintenance that has been performed on an asset — what was done, when, what it cost, and who did it — so the work reaches your cost reports.
Understanding Work Orders in UniAsset
What a work order is, the three types, the four priority levels, and who in your organization can create, assign, and close them.
How to Create a Work Order in UniAsset
Raise a work order against an asset, set its type and priority, and hand it to a technician — the step-by-step guide.
How to Assign a Work Order to a Technician
Assign work orders, log time and materials, attach before and after photos, and use internal notes to keep a job moving.
Work Order Lifecycle — From Open to Closed
The work order statuses in UniAsset, how work moves between them, what happens when an order is closed, and how to reopen one properly.
How to Complete and Close Maintenance Work
Finish a work order properly in UniAsset — record what was done, log time and cost, complete the checklist, and close it so the cost reaches your reports.
How to Set Up Preventive Maintenance in UniAsset
Create preventive maintenance rules that schedule recurring service, warn you before work is due, and raise a work order automatically when it falls overdue.
How Preventive Maintenance Work Orders Are Raised Automatically
What happens when a PM rule falls overdue, what the automatic work order contains, and how completing it resets the schedule.
How to Handle Corrective Maintenance in UniAsset
Raise and manage corrective work orders when something breaks, and let failed inspection items raise repair work automatically.
How to Report an Incident in UniAsset
Record a failure, accident, or significant event against an asset, and capture a locked snapshot of the asset's state as evidence.
How SLA Deadlines and Escalation Work in UniAsset
How UniAsset calculates work order response deadlines from priority and asset criticality, what happens on a breach, and how the escalation chain notifies your team.
How to Find and Clear Overdue Maintenance
Find maintenance that has slipped past its due date in UniAsset, understand what happens automatically when it does, and work through the backlog.
How to View Maintenance History in UniAsset
Find the full service history of one asset or of your whole organization, and use it to answer questions about reliability, cost, and compliance.
How to Track Maintenance Costs in UniAsset
See what maintenance is costing you by asset, category, and department, and find the assets consuming a disproportionate share of the budget.
How to Decide Whether to Repair or Replace an Asset
Use UniAsset's cost-risk analysis, total cost of ownership, and net book value to decide when an asset has stopped being worth repairing.