Creating Maintenance Records - Log Repairs and Service
Learn how to create and manage maintenance records in UniAsset. Track repairs, preventive maintenance, and service history for all your assets.
Preventive Maintenance Rules - Automate PM Scheduling
Learn how to create and manage preventive maintenance rules in UniAsset. Automate recurring maintenance schedules based on time, usage, or custom triggers.
Understanding Work Orders in UniAsset
Learn what work orders are in UniAsset, the three types, four priority levels, and who can create and manage them across your organisation.
Work Order Lifecycle — From Open to Closed
Understand the eight work order statuses in UniAsset, valid transitions between them, what happens on close, and how to reopen a resolved work order.
Assigning Work Orders to Technicians
Learn how to assign work orders to technicians in UniAsset, log time and materials, document photos, and use notes to communicate during a work order.
SLA Deadlines and Escalation in UniAsset
Understand how SLA deadlines are calculated in UniAsset, how asset criticality affects response windows, and how the three-level escalation matrix works on breach.
Setting Up Preventive Maintenance Work Orders
Learn how PM rules generate work orders automatically in UniAsset, what the auto-generated work order contains, and how to prevent duplicates and complete the PM cycle.
Completing Maintenance Tasks - Mark Scheduled PM as Done
Learn how to complete scheduled preventive maintenance tasks in UniAsset. Update status, log actual costs, and trigger next PM cycle.
Maintenance History - View All Repairs and Service Records
Learn how to view and analyze maintenance history across all assets in UniAsset. Track trends, costs, and service patterns.
Maintenance Cost Tracking - Analyze Repair and Service Spending
Learn how to track and analyze maintenance costs in UniAsset. Understand spending patterns, identify high-cost assets, and optimize budgets.
Replace vs. Repair Decision - When to Fix or Replace Assets
Learn how to make data-driven replace vs. repair decisions in UniAsset. Analyze maintenance costs, asset age, and TCO to optimize spending.
Overdue Maintenance - Managing Late PM and Urgent Repairs
Learn how to identify and manage overdue maintenance in UniAsset. Prioritize urgent tasks, catch up on late PMs, and prevent future delays.